Thursday, December 20, 2007

Porrotta Systems Baseline Support Job Description – The unseen footage!!!

What I was told at the onset of the project, and the way I was being trained to support the product called Hyperion, I was led to believe that this was a high pressure, high performance demanding project with a lot of customer interaction (which, for the non-IT folks reading this, is a very big deal – especially considering that I was less than a year into the industry)

But a couple of months into my project, this was pretty much how my days went:


8.30 am – Reach Diapro and Swipe In
8.30 am to 9.00 am – Done with Breakfast and Newspaper
9.00 am to 9.05 am – Check Official mails to see if any work/task has been allotted for the day

At this time this is what’s going through my mind - “As expected – No work has been allotted for today!!! Heck, for the last 3 months, I never had any task allotted to me. No reason why today should be any different!”

9.05 am to 10.00 am – Orkut/Browse the Internet
10.00 am to 11.00 am – Pull my friends from their cubes. Justification – “Coffee Break”
11.00 am to 12.30 pm – Orkut/Browse the internet (By now I’m thinking – “Why the heck don’t my friends scrap me more often! Maybe I need to make more friends. That way – someone or the other will scrap me!”
12.30 pm to 2.30 pm – Extended Lunch break
2.30 pm to 3.30 pm - Orkut/Browse the internet (By now my thoughts are – “Even those new friends I made are not responding. What the heck is wrong with these people???”)
3.30 pm to 5.00 pm – Once again run around and pull people from their cubes - “Coffee Break”
5.00 pm to 5.30 pm – ***Work*** (Which by the way means - Check a few log files on a couple of servers, and update an excel sheet with the data found in these logs)
5.30 pm to 6.00 pm – Keep looking at my watch
6.00 pm – Swipe Out and then make a mad dash to catch a seat in the bus.


Yeah … I know you’re probably thinking – “Woooooooooow … He got paid for doing nothing … And he’s complaining about it!!! How bloody stupid!!!”

But, trust me, its fun when you’re jobless for a day or two. Maybe a week or two max. Even a month or two – although is pushing the envelope – is bearable. But, in my case, it had been 4 months and I was completely jobless!
It was really beginning to be a hit on my ego and more importantly – my morale.

Sometime during the 4th month, I raised my concern with Vrunda. She promptly referred me to Pak who - by the way - was her manager.


That meeting (encounter is what I’d like to call it) with Pak is something I will never forget. I feel, to this day, that it was the one “trigger” incident that eventually led me to leave Diapro.

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