Friday, August 17, 2007

QPLC – Friend of the Foe

Oh … For those who don’t know what QPLC is, I’ll take a minute to explain:

QPLC is Diapro’s way of NOT giving some part of an employee’s salary every month.

Diapro is headed by this guy called Hakim Kemzi. This gentleman - A white haired chap in his late 60's - happens to be a die-hard “kanjoose” (who claims to be austere in all aspects of life), and obviously, wants to reduce the salary paid to employees every month.

That’s when the whole QPLC concept was born. As the name states – Quarterly Performance Linked Performance - the amount will be given once every quarter.

Obviously, not a single soul would agree to have their salaries deferred by a day – leave alone 3 months. This is when the Diapro’s senior management think tanks kick in and say – lets come up with a plan that will make these silly employees think that they stand to gain by letting us keep 10% of their salaries for 3 months and then giving it to them. And hence, the whole “funda” of QPLC was born.

What we were told was, the QPLC is paid based on the performance of your Business Unit (BU) and the company as whole. So, if you’re BU and the company performs well and achieves/over-achieves the targets set for them per quarter, then the pay out % would be done accordingly, i.e. if target achieved was 110% planned, then the QPLC component would be 110% of the amount mentioned in the offer letter. It was a wonderful proposition, given the IT scenario in India in 2005 where companies were raking in multi-million deals by the hour!

But still, this raises the question – what if they don’t perform as per expectations. Well … the senior management – thanks to their MBA’s from IIM’s and Stanford and Harvard et al – had already anticipated that question. And their answer, QPLC is assured at 100 %. So even in the event that Diapro doesn’t perform as per planned, you will still get the amount mentioned in your offer letters.

You see, the average IT professional is a complete Dodo/Simpleton when it comes to financial planning. Their only aim is to secure a job, work like a donkey, make their bosses happy, and come home with a pay package that would give them a comfortable lifestyle.

Tell them about – stocks, commodities, Forex speculation etc and the sort of money that you can make out of it, and they’ll think you’re trying to siphon them off their hard earned money!!!

To such an innocent soul, a policy like QPLC which gives you an assured 100% and a potential upside was a gold mine!

And they gladly agree (agree would be an understatement – I think fascinated would be a more apt term) to the same.

Well… All I can say is - Poor souls!

Given the sort of complexity these think tanks have given the formula - to calculate the percentage for the final QPLC percentage figure - it was almost certain that not even a single person would ever get more than the assured 100%.

(And to add to the agony, the documentation that they have on the factors that result in the final figure is by no means clear and straight forward, thereby adding an essence of enigma to the equation. This leaves the ordinary person thinking – “This is beyond my understanding … I’m sure such a big company won’t cheat me and the other 50,000 employees who work here! So … Lets just leave it at that!”)

Oh … Before I forget, let me give you the information I got out of one of my HR friends at Diapro - who after countless and relentless nagging from my end told me how QPLC was calculated:

Supposedly, it’s a 50 – 50 split where 50 % is contributed by the performance of the BU, and the remaining 50 % is based on performance of Diapro as a whole.

Eg: If Diapro’s performance was 150% projected, and the BU’s (say Retail) was 180%, then the QPLC would be = ( 75 + 90 ) = 165%

In the event that either of these two entities did not meet the specified targets, the QPLC would be the assured amount only.

Eg: If Diapro’s performance was 250%, and the BU’s (say Telecom) was 99.98%, then the QPLC would be = 100%

So, in purely mathematical terms, there was a ½ chance that each of the entities would be over target. And since it is a combination event, the probability of ending up with a scenario where the actual performance is more than the projected performance = ½ * ½ = ¼

So, even from a mathematical perspective, the management knew that for even 1 time that they would have to pay more than 100%, there were 3 times when they would have to pay only the assured 100%.

What else could they ask for?

And hence, the policy was rolled out. And the employees, innocent (or foolish) as they were, thought of it as the next best thing that could happen to them, and embraced the QPLC with open arms!

And for those who didn’t want to? Well … you didn’t have a choice. You either sign on the dotted lines that say you accept this sort of a pay-stack, or you can go to another company.

That’s one of the reasons why I signed the stupid contract!!! More like – That’s the ONLY reason I signed the contract and the bond as well!!!

Nov 1 – At work – The pay-slip

In a record 20 mins I reached my office. Ordinarily, I drive at around 60 kmph. But that day, I was in such a big hurry t get to work and see my pay-slip that I pushed my bike to limit. I was driving around 95 kmph (atleast that was what the speedo told me).

I hastily parked my bike, and rush to my computer and power it on (Diapro had a “Please reboot your machines everyday!” policy. And since I was relatively new to the company, I followed rules. Another 2 months down the road, the only reasons I rebooted my machine were ‘A Computer Crash’, ‘To install pirated software’). And guess what – The stupid machine was taking forever to boot.

Not that I was only used to fast computers (the comp at home was a pre-historic raccoon. An Intel P – III (1Ghz), with 128 MB RAM and its best boot time was 5 minutes!), but I was so eager to check out my pay-slip that I was cussing away to glory (read as swearing at the computer’s mom and dad!!!). Thankfully, in another 2 mins it spluttered to life and in another 30 secs, I was looking at my Pay-Slip. A little later, Meenraj (who was always among the first people to filter into work – mainly because he stayed a stone’s throw from work) saw me staring at my screen, and asked me – “Dae … What’re you so staring so intently at man?”

Knowing me, he must’ve expected me to be oogling over some forward of some naked chick. That would explain why a person who ordinarily turned up post 9.30 was at work before 8.30. Heck - since there was a chick involved, and esp a naked one, Meen (aka Meenraj) heads over to my cube.

A sec later, even his face was contorted in shock.

Meen: “Dae … What the hell is this da …”

Me: “Payslip …”

Meen: “But, where did the rest of the money go!”

Me: “Who the hell knows … Grrrrrrrrrrrr … I was better of getting a stipend. Atleast I used to get 9500 in hand!”

Meen: “Dae … Let me check my pay slip!!!”

A sec later “Dae … I also got something like that itself!”

Me: “Ha ha ha ha ha … Mammaa … You’re also fucked eh!!!”

The second the realization hit me that I was not alone in this (sinking) ship, I cheered up. Call it minority spirit or even sadism. But, it didn’t feel so bad after all. After all, I was not being ostracized alone!

Meen: “Dae … What are we going to do?”

Me: “I don’t know about you, but I’m going to eat something. I’m hungry!”

Meen: “But what about the payslip … Salary?”

Me: “Well … We’ve signed a bond for 75K na. Maybe they expect me to quit after seeing this stupid pay-slip. That way they’ll get to keep my 75K. Oh hell no …”

Meen: “Dae … U really think so?”

Me: “Balls I do #$%#$% … I’m just waiting for the other to come in, to find out what’s the scenario with them”

Meen: “Sounds like a plan … Let go get something to eat in the meanwhile!”

Me: “Sure …”

Another 20 mins later, when we head back to ODC, as expected we see a couple of shell shocked faces – Prema, and Ram. They come running to us and tell us “Dae … Did u see the pay-slips … We haven’t got the money as stated on the offer letter!”

I retorted with a “Grrrrrrrr … Tell me something I don’t know Ram!!!”

So, we all head out for cup of coffee and a gossip session as to what could be the reason for the rest of cash to just disappear!

Now, most of you folks will be wondering, why are all these people getting so angered and flustered by their pay slips. After all, they’re working at Diapro, the second largest IT major in the country. Seriously, such a company would be fair in all its practices. Well, before we move any forward, I would like to show you how my offer letter depicted my salary stack, and how my first salary pay-slip looked:

Offer Letter

BASIC             5100.00
SPLALLW            500.00
HRA               2040.00
COMMUTATION        800.00
WBP               5340.00
QPLC              1700.00
MEDCLAIM           325.00
PF                 612.00

Pay-Slip

This Statement is best viewed in Courier New Font size '8'
 
     
DIAPRO TECHNOLOGIES
A Division of Diapro Limited
     
MONTH/YEAR  : SEPTEMBER 2005                 ATTD   : 30
EMPCODE     : 111500                         PF NO. : KN/11394/007
NAME        : SHARATH KUMAR R                GENDER : MALE
LOCATION    : CHENNAI
MODE        : BANK                           A/c No.: TBI   - 30008960000         
LOAN BALANCE: 18000                          NETPAY : 8841          
   
     
EARNINGS          REGULAR        ARREARS   DEDUCTIONS
     
BASIC             1870.00           0.00   LOANS             2000.00
COMMUTATION        293.00           0.00   MBS                  5.00
GRPALLW           1958.00           0.00   MEDCLAIM           120.00
HRA                748.00           0.00   PF                 224.00
SPLALLW            183.00           0.00   PT                 195.00
STIPEND           6333.00           0.00                  
---------------------------------------------------------------------
TOTAL:           11385.00           0.00   TOTAL             2544.00
---------------------------------------------------------------------
     
              
Note:
** IT Projection will be available in BEDWEB by 5th of OCTOBER  
** Please do not respond to this mail and route your queries through Q&A in BEDWEB
     

Now, given this background, wouldn’t you agree that each one of us had every reason and right to be angry if not furious?

Thanks for agreeing!!!

So, back to coffee break and our discussion session on why our pay stack was all jacked up …

Meen: “Dae … Does anyone have any idea what happened?”

Me: “Oh yes … We just got looted in broad daylight!”

Ram: “Shut up man … Seriously, Prema … Any ideas?”

Prema: (On the verge of a nervous breakdown) “No … (sob … sob …)”

Me: “Why don’t we shoot out a mail to Sangya Sinha? She’s the HR head for Chennai location. Maybe she’ll help us out with this issue. And besides, she’s pretty cute … So – It’s gonna be worth our while anyways!”

Ram: “U idiot … Can u stop thinking for girls for one sec atleast?”

Me: “Well … I just lost money … Atleast I wanna score with ladies … Can you blame me for being an optimist?”

Meen: “Opportunist … that’s more like it!!!”

Me: “Whatever man! She’s hot, I’m broke and fat … What else can go wrong?”

Prema: “Well … She’s married!!!”

Me: “Oh … shit … anything but that … are u sure?”

Prema: “Yup …”

Me: “Meen … I don’t wanna hit on some married chick … You send her that e-mail … My life is getting more and more arse fucked by the second! First no money … and now the hot chick I wanted to hit on is married! Grrrrrrrrrrr … Why is it always me?”

Everyone obviously had a good laugh at my melodramatic performance. And that was precisely what I wanted anyways!

Me: “Meen … On a serious note – why don’t you check with one of the seniors here and ask them about this discrepancy. I’m sure they’ll be able to explain it to us. You’re chums with Lakshmi and Ramesh. Get the info out of them!”

Meen: “Sure … I’ll ask them right away!”

We all finish off our coffees (which has become cold by now), and head back to our cubes. Now, the only thing left to do was for Meen to come back to us with the data.

Another 10 mins later, and Meen signals for a coffee break. Me, Prema and Ram are all the more willing to join him – Not out of a desire to have a coffee – but more out of the desire to get to the bottom of the mystery of our missing salary!

Meen: “Dae mama … I checked with Lakshmi … He says – this is how it works here!”

(I was obviously not ready to accept that. Heck – It was equivalent to taking it lying down!)

Me: “Care to explain in a little bit more detail?”

Meen: “Well … I showed him my pay-slip and he told me that the only component that was missing was our QPLC (Quarterly Performance Linked Composition). And as the name states – we will get it only once per quarter.”

Me: (catching on) “Oh … yes … the QPLC component … That’s about 1700 bucks. Mystery solved … Elementary my dear Watson!”

It was obvious that none of these blokes had read Sherlock Holmes, as they were giving me really weird expressions when I made that last statement. But, heck – I didn’t want to spoil the moment by explaining the joke to them. Right now – It was the time to celebrate. We had just found out that our 1700 bucks was indeed coming back to us, albeit a little delayed, we were all up in spirits. Another joke of two later, we all head back to work.

But little did I know – that at the end of the quarter, when I was supposed to get my QPLC component, another nasty surprise was awaiting me!